Upgrading a plan paid via TrueMoney - User Guide

FAQ

GeForce NOW Plans

Supported games

Are game licenses required?

Games unsupported by device

Internet requirements

Device spec requirements

Supported Devices

Refund Policy

Unable to access after paying

How to sign up?

User Account

What Is GeForce NOW?

How to start playing?

How to sign up?

How to Connect Your Game Store Accounts?

How to launch a game?

How to reset passwod?

How to get help with issues?

Payment

How to subscribe to a plan?

Supported payment methods

Refund Policy

Unable to access after paying

About Plans

GeForce NOW Plans

How to change plan?

Upgrading a plan paid via AIS

Upgrading a plan paid via TrueMoney

How to cancel a plan

System Requirements

Internet requirements

Device spec requirements

Supported Devices

Smart TV

Android TV

How to set 240 FPS?

Playtime

About Playtime

What is Playtime?

What is the monthly playtime limit?

Playing after using up playtime

Are playtime add-ons available?

About Game

Supported games

Are game licenses required?

Can I play games in Steam Family?

Playing games linked to different store accounts.

Playing games owned by third-party keys

Are mods supported?

Games unsupported by device

Premium User Only games.

Unsupported games in Thailand

FAQ

GeForce NOW Plans

Supported games

Are game licenses required?

Games unsupported by device

Internet requirements

Device spec requirements

Supported Devices

Refund Policy

Unable to access after paying

How to sign up?

User Account

What Is GeForce NOW?

How to start playing?

How to sign up?

How to Connect Your Game Store Accounts?

How to launch a game?

How to reset passwod?

How to get help with issues?

Payment

How to subscribe to a plan?

Supported payment methods

Refund Policy

Unable to access after paying

About Plans

GeForce NOW Plans

How to change plan?

Upgrading a plan paid via AIS

Upgrading a plan paid via TrueMoney

How to cancel a plan

System Requirements

Internet requirements

Device spec requirements

Supported Devices

Smart TV

Android TV

How to set 240 FPS?

Playtime

About Playtime

What is Playtime?

What is the monthly playtime limit?

Playing after using up playtime

Are playtime add-ons available?

About Game

Supported games

Are game licenses required?

Can I play games in Steam Family?

Playing games linked to different store accounts.

Playing games owned by third-party keys

Are mods supported?

Games unsupported by device

Premium User Only games.

Unsupported games in Thailand

About Plans

Help Center

User Guide

About Plans

Upgrading a plan paid via TrueMoney

This can be done by contacting an admin on Discord or via Live Chat at the bottom-right corner of the website.

Follow these steps:

You must first cancel the auto-payment in the TrueMoney app and send a screenshot from the app to the admin.
Support will cancel the plan in the system.
Send a screenshot of the payment slip of the previous plan.
Purchase the new plan.
Support will refund the previous plan in the TrueMoney system.