Unable to access after paying - User Guide

FAQ

GeForce NOW Plans

Supported games

Are game licenses required?

Games unsupported by device

Internet requirements

Device spec requirements

Supported Devices

Refund Policy

Unable to access after paying

How to sign up?

User Account

What Is GeForce NOW?

How to start playing?

How to sign up?

How to Connect Your Game Store Accounts?

How to launch a game?

How to reset passwod?

How to get help with issues?

Payment

How to subscribe to a plan?

Supported payment methods

Refund Policy

Unable to access after paying

About Plans

GeForce NOW Plans

How to change plan?

Upgrading a plan paid via AIS

Upgrading a plan paid via TrueMoney

How to cancel a plan

System Requirements

Internet requirements

Device spec requirements

Supported Devices

Smart TV

Android TV

How to set 240 FPS?

Playtime

About Playtime

What is Playtime?

What is the monthly playtime limit?

Playing after using up playtime

Are playtime add-ons available?

About Game

Supported games

Are game licenses required?

Can I play games in Steam Family?

Playing games linked to different store accounts.

Playing games owned by third-party keys

Are mods supported?

Games unsupported by device

Premium User Only games.

Unsupported games in Thailand

FAQ

GeForce NOW Plans

Supported games

Are game licenses required?

Games unsupported by device

Internet requirements

Device spec requirements

Supported Devices

Refund Policy

Unable to access after paying

How to sign up?

User Account

What Is GeForce NOW?

How to start playing?

How to sign up?

How to Connect Your Game Store Accounts?

How to launch a game?

How to reset passwod?

How to get help with issues?

Payment

How to subscribe to a plan?

Supported payment methods

Refund Policy

Unable to access after paying

About Plans

GeForce NOW Plans

How to change plan?

Upgrading a plan paid via AIS

Upgrading a plan paid via TrueMoney

How to cancel a plan

System Requirements

Internet requirements

Device spec requirements

Supported Devices

Smart TV

Android TV

How to set 240 FPS?

Playtime

About Playtime

What is Playtime?

What is the monthly playtime limit?

Playing after using up playtime

Are playtime add-ons available?

About Game

Supported games

Are game licenses required?

Can I play games in Steam Family?

Playing games linked to different store accounts.

Playing games owned by third-party keys

Are mods supported?

Games unsupported by device

Premium User Only games.

Unsupported games in Thailand

Payment

Help Center

FAQ

Payment

Cannot signin after completing the payment, why?

If you completed the payment and closed the window before seeing the message “Subscription successful! Your plan is ready to play,” this may cause the service to not activate.

Please contact our support team at cs@bro.game for assistance.

This issue often occurs with PromptPay QR payments, especially during bank system maintenance after 12:00 AM.

Please DO NOT make the payment again and keep your payment slip as proof so our team can check and resolve the issue.

About GeForce NOW

Can we help?

Community

About GeForce NOW

Can we help?

Community

About GeForce NOW

Can we help?

Community

About GeForce NOW

Can we help?

Community